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How to send parcels?
Russian clients:
We will send the parcel from Mowscow, and then we will deliver it to you by Russian Post or CDEK.
Overseas customers: We will ship the package via the most suitable shipping company such as: China Post, DHL and dedicated line in different countries.
How can I track my package?
Russian buyers: You can follow the tracking information on the official website of Russian Post or CDEK.
Customers from other countries: we will provide logistics information request sites according to logistics companies.
How long is the delivery time?
Russian customers: Usually, the delivery time is about 5-15 days, but there will be a little difference in different cities.
Customers from other countries: different countries will have different logistics time. Please contact us before you place an order.
What can I do when the purchase protection time is running out?
If your purchase protection time is running out, please contact us and we will extend it for you. Your money will not go into my account until you receive the package.
Are there any customs duties and shipping costs?
Russian customers: we will bear the customs duties and freight cost.
International customers: In most countries, we are responsible for shipping costs and tariffs. But the laws of different countries are different, please contact us, we will give you accurate information after confirmation.
What should I do if the packaging is damaged?
You know this is a great product. May break a little when transporting long distances. Please contact us first if there is an unpleasant problem. We must give you a satisfactory solution! Convenient return service